Frequently asked questions
Who Are We?
Get in Galicia is a portal specialized in tourism experiences in Galicia, part of the travel agency group Viajes Carmi (wholesaler/retailer), also the owner of portals such as:
With over 15 years of experience as a reservation center, we have helped tens of thousands of people from all five continents enjoy Galicia and its charms. Furthermore, we have participated in the world's major tourism fairs, such as FITUR, ITB Berlin, and London.
What Services Do We Offer?
At Get in Galicia, we offer a wide variety of experiences to discover the essence of Galicia:
- Group tours throughout Galicia.
- Private tours for optimized itineraries.
- Independent getaways to unique places.
- All kinds of experiences in unique locations.
- Camino de Santiago.
- Discover iconic places like islands, monasteries, historic towns, Celtic forts, and more.
- Active tourism experiences, spas, and unique activities that connect with the essence of Galicia.
Who Are Our Services For?
Our services are aimed at everyone who wants to explore Galicia and make the most of their visit:
- Individual travelers and families.
- Tourist groups and school groups.
- Pilgrims on the Camino de Santiago.
- Travel agencies looking for specialized services.
How to Make a Reservation?
You can easily make a reservation with us:
- By Phone
Spain: (+34) 634 867 300
Customer service hours: 9:00 a.m. - 8:00 p.m. - By Email
Write to us at info@getingalicia.com, and we will respond within 24 working hours. - Online
From our website www.getingalicia.com, select the experience, date, and details, and complete the payment.
How Much in Advance Should I Book?
You can book with 7 days' notice, although we recommend doing it as early as possible to ensure availability. Some experiences may require more time; check the details on each page.
Can I Bring My Pet?
In most experiences, yes, but some, such as visits to monasteries or boat tours, may have restrictions. We recommend checking with us before making your reservation to confirm.
What Documentation Do I Need to Present?
After completing your reservation, you will receive:
- A confirmation email.
- Your reservation voucher with details such as schedules and reservation number.
You can present it on your mobile, but we recommend printing it.
Can I Modify or Cancel My Reservation?
Modifications: You can request changes, as long as they comply with the general booking conditions.
Cancellations: They are accepted, but the policies detailed in our general terms and conditions apply.
Assistance Phone Number
After booking, you can contact us for any emergency or inquiries at the assistance phone or WhatsApp (+34) 634 867 300, available 365 days a year. We are here to help you at any time.
Explore Galicia with us and experience an unforgettable journey!